|
Dr
Madhav Mehra is a unique management visionary with a strong passion
for promoting Indian brand overseas. He is the founder of India's
Institute of Directors and is currently Chairman of World Quality
Council and President of UK based World Council for Corporate
Governance.
What
led you to start this Institute of Directors?
According
to a Chinese proverb if you wish to clean a staircase, you have
to begin at the top. Founding of IOD coincided with the beginning
of India's economic reforms. We thought the only way to improve
the competitiveness of India's companies is to upgrade professional
skills of the directors. I believe the corporate leadership has
a tremendous role to play in the economy of a nation. In today's
economy it is the business that drives the government. Institute
of Directors was founded fifteen years ago with the aim of improving
competitiveness of Indian leadership. In 1990, we held the first
World Congress on Total Quality and this created a platform that
imparts leadership skills to our top management. We get experts
from all across the globe to come and take up workshops on leading
edge business topics which we call tutorials. Companies like ONGC,
Reliance, Ranbaxy have all participated in our training programmes.
So
far, what do you consider as your achievements?
This
institute has helped in transforming the corporate landscape in
India. It has helped in upgrading the quality of products of Indian
companies and improve their competitiveness. We are now engaged
in creating expertise on Six Sigma and an awareness of Corporate
Social Responsibility. Corporate Social Responsibility is not
philanthropy but something that is embedded in the company's strategie
intent to uplift local communities and improve public perception
of its social role. The heart of India lies in the villages and
the companies should go and adopt the villages around them and
live up to their social expectations. The World Congress that
we hold every year too provides a platform to improve individual
competitiveness. The Golden Peacock Awards that announced every
year in this congress for quality and innovations etc. provide
a huge incentive to Indian companies to become world class.
What
do you hope to achieve with this year's World Congress on Total
Quality?
The
theme of this year's Congress is "Triple bottom line approaches
for building the corporations that last". The concept of
quality has moved from just products or services to new areas
encapsulating people, society, environment and governance. Broadly
the success of the company stems from focus on three things- profit,
people and planet. This requires triple bottom line approach.
Profit alone can not run the business unless human quality is
improved. Similarly human quality cannot be improved if the natural
environment is being degraded. They all have to go hand in hand.
What
views do you hold on the national and international market scene?
The
markets of today are driven by teenagers. There are 2 billion
of them today-one third of world population. This calls for a
change in board's composition which must have diversity in age,
ethnic background and experience. Board's today are run by people
nearing retirement leading to a chasm between board expectations
and customer aspirations.
21st
Century is a century of opportunity. The key to capitalize this
opportunity is innovation. Companies have to enter new markets
and tap new customers. Women, teenagers, villages and working
class all offer new markets. What we need is a board who knows
how to nurture innovation.
|